Returns & Exchanges

At Vegetal Shop, we want you to be completely satisfied with your botanical beauty purchase. If you are not happy with your products, we offer a 30-day return window for items in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team at support@vegetalshop.com with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging to ensure they are protected during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned products, we will process your refund to the original payment method within 5-7 business days.